Terms of Service

Who we are

Cornerstone Marketing LLC ("we", "us") is a North Carolina company located at 4311 School House Commons, Suite 153, Harrisburg, NC 28075. We provide white-label CRM and marketing automation software built on the HighLevel platform. By creating an account or paying for a plan, you agree to these terms.

The service

Each plan gives you your own account in our software. The features available to you depend on the plan and add-ons you choose, as listed on our Plans & Pricing page. Some features rely on outside providers, such as the HighLevel platform, phone carriers, email delivery services and AI providers. We may add, change or remove features over time.

Your account

• You must give us accurate contact and billing details and keep them up to date.
• You are responsible for everything done under your account, including by anyone you give access to.
• Keep your login details private and tell us right away if you think someone has used your account without permission.

Billing and renewal

• Plans and add-ons are billed in advance, monthly or yearly, and renew automatically until you cancel.
• Usage for phone calls, text messages, email sending and AI features is billed based on what you use.
• Charges appear on your card statement as CORNERSTONE MKTG LLC.
• If a payment fails, we may pause your account until the balance is paid.
• We may change our prices. We will tell you before a new price applies to your next renewal.

Cancellation and refunds

You can cancel anytime by emailing [email protected] before your next billing date. Refunds are handled under our Refund & Cancellation Policy.

How you may use the software

You agree to use the software lawfully. In particular, you agree:

• to get the consent the law requires before you call, text or email anyone, and to follow the Telephone Consumer Protection Act, the CAN-SPAM Act, phone carrier rules for business texting and any other law that applies to you;
• to honor opt-out requests promptly;
• not to send spam, harass anyone, or use the software for anything fraudulent, deceptive or illegal;
• not to try to break, overload or get around the security of the software.

We may suspend or close an account that breaks these rules.

Your data

The contacts, messages and other content you put into your account belong to you. We use them only to provide the service to you, as described in our Privacy Policy. You are responsible for having the right to use the data you upload.

No guaranteed results

Our software is a tool. We do not promise any particular number of leads, appointments, sales, revenue or other business results from using it. Your results depend on how you use it and on many factors outside our control.

Availability

We work to keep the software available, but we do not promise it will always be uninterrupted or error-free. Outages at outside providers, such as the HighLevel platform, phone carriers or email services, may affect the service.

Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental or consequential losses, such as lost profits or lost data. Our total liability for any claim related to the service is limited to the amount you paid us in the 12 months before the claim.

Coaching programs

If you bought a coaching program from us, your signed member agreement governs that program. If it conflicts with these terms, the member agreement controls for that program.

Changes to these terms

We may update these terms from time to time. If we make a material change, we will post the new terms on this page with a new effective date. Continuing to use the software after that date means you accept the updated terms.

Governing law

These terms are governed by the laws of the State of North Carolina.

Contact

Cornerstone Marketing LLC
4311 School House Commons, Suite 153
Harrisburg, NC 28075
Phone: (888) 483-2276
Email: [email protected]