Refund & Cancellation Policy

Software plans and add-ons

This section covers all of our software plans and add-ons, including the SMB plan, the AIPC Consultant CRM Plan, AI Employee, business listings, WordPress hosting and phone numbers.

• You can cancel anytime before your next billing date.
• Cancelling stops all future charges. You keep access until the end of the period you already paid for.
• We do not refund partial months, or the unused part of an annual plan, once that period has been billed.
• To cancel, email [email protected] before your next billing date.

Usage charges

Charges for phone calls, text messages, email sending and AI features are based on what you use. They are not refundable once used.

Coaching programs

If you purchased a coaching program from us, the refund terms in your signed member agreement apply to that purchase.

How to request a refund

Email [email protected] with your full name and the email address you used to purchase. We reply within 2 business days.

Approved refunds go back to the original payment method. Your bank may take several business days to post the refund to your account.

Billing questions and disputes

Charges from us appear on your card statement as CORNERSTONE MKTG LLC. If you do not recognize a charge or think something is wrong, please contact us before disputing it with your bank. Most billing questions can be resolved quickly by email or by phone at (888) 483-2276.

If you file a dispute with your bank, we will respond to it with our records of your account, your subscription and your usage.

Changes to this policy

We may update this policy from time to time. The version in effect on the date of your purchase or renewal applies to that charge.

Contact

Cornerstone Marketing LLC
4311 School House Commons, Suite 153
Harrisburg, NC 28075
Phone: (888) 483-2276
Email: [email protected]